NorCal Real Estate and Financial Service
Effective Date: 3-27-25
NorCal Real Estate and Financial Service (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data, including your mobile information, in compliance with applicable laws and regulations.

1. Information We Collect
We may collect the following types of personal information from our customers:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you voluntarily provide to us

2. How We Use Your Information
We use the information collected for the following purposes:

• To communicate with you about our services
• To send transactional messages, such as confirmations and updates
• To provide customer support
• To improve our services and customer experience
• To comply with legal obligations

3. No Selling or Sharing of Personal Information
We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Terms & Conditions
Product Description

By providing your mobile phone number, you consent to receive SMS messages from NorCal Real Estate and Financial Service related to mortgage applications, loan status updates, & appointment reminders.

Message Frequency (use whichever matches the submission in the registration form)

• Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.

Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at offers@lockndoc.com.

Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at https://norcalrealestatefinancial.com/privacy-policy/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
NorCal Real Estate and Financial Service
2601 Oakdale Rd
Offers@lockndoc.com
(209) 227-3444
By using our services, you acknowledge that you have read and understood this Privacy Policy.